Training - NAMA
Develop the skills of your teams with courses that are tailored to airport business needs and are delivered by experts with hands-on experience who are totally in sync with your everyday life.
Airports, one of the key factors in the growth of air transport, are constantly evolving. You are yourself aware of the almost daily alterations in airline needs, passenger expectations, new safety and security regulations and the constant changes in the law. Economic challenges and financial limitations are encouraging the search for new territories, new markets, and new businesses.
These are developments and changes that mean all staff driving them must improve their skills and compare their own experience with that of their peers if they are to continue to provide a quality service and to make their own company even more competitive.
NAMA’s airport business training courses can support the improvement, offering your teams the experience and know-how of recognised experts in fields ranging from business aviation, quality management systems, health and safety, environment, customer relations and safety management systems (SMS) to airport management.
Our staff are not just professional trainers - they are professionals who are also trainers. Since they are involved in the everyday running of Aéroports de la Côte d’Azur, they understand the business at grassroots level and speak the same language and have the same enthusiasm as your own teams.
NAMA offers a range of courses covering airport organisation, operation and development. Some courses are intended for operating staff and others for managers. Our one to five-day courses have been devised and organised to be as effective as possible. Mixing theory with practice, our trainers base their lessons on real examples, case studies and site visits.
If your problem is not covered by a standard course, NAMA can work with you to design a tailored course that meets all your demands. We cover a wide range of areas:
- airport management
- airport operation and maintenance (terminals and runways)
- airport resource co-ordination
- QHSE (Quality, health and safety, environment)
- CRM (Customer Relationship Management)
- support functions: it, legal hr, marketing, communication, etc.
- business aviation (ramp training, flight operations, sales development, etc.)
In addition to its practical courses, NAMA also runs a large number of academic courses on airport strategy and management. These have been designed and can be run in collaboration with several french bodies recognised for the thoroughness and relevance of the training they offer: ecole nationale de l’aviation civile (ENAC), institut de formation universitaire et de recherche en transport aérien (IFURTA), institut de formation aéronautique (IFAERO) and SKEMA, which is one of europe’s highest ranked business schools.
NAMA is a french registered institution (no. 93060722906) and as such is bound by a number of regulations, such as an annual education audit.Tthis requires us to report the training we provide and assures trainees that they will receive a quality service.