Frequently Asked Questions - Clcik&park

You can pay for bookings on our website with the CB, Visa, American Express credit cards or using Paypal. We use a secure platform, so you may be asked to supply an additional code received via SMS to confirm payment.

Yes, up to 24 hours prior to the scheduled date of arrival. The full amount of the booking you will be then be refunded. You will not get a refund if you cancel less than 24 hours before the scheduled date of arrival.
To cancel your booking, login into your account or call 0820 423 333 (0.12 euros/min.).

Car park P9 can be booked form 3 days parking miminum.
Car parks P4 and P6 from 4 days parking minimum.
Car parks G1/G2/P2/P5/P7 from 1 hour.
The weekend flat fee in P2 and P5 is from 48h minimum between Friday and Monday.

The Click&Park Weekend package offers a good deal on direct access car parks P2 (Terminal 1) and P5 (Terminal 2) available all year round, for parking periods of 48 to 72 hours between Friday midnight and Monday midnight.

You may change your booking by logging onto the Customer Area of the website on the "My Account" tab. All bookings may be changed until 5 minutes before the stated time of entry to the Car Park. Once the vehicle is parked, change is no longer possible. A booking may only be changed once at most.

As indicated in the terms and conditions of sale, the penalty for exceeding your booked time is €25/day from the first hour, except for car parks G1 and G2, for which the penalty is €35 and for the P9 for witch the penalty is €15.

The rates for some car parks vary according to availability and the period.

You can book your slot up to 10 minutes before your time of arrival in the selected car park. However, if you book at such short notice, you will not be able to cancel your reservation because cancellation is only possible up to 24 hours ahead of the scheduled date of arrival.

You must enter it on the booking recap page before paying. The amount deducted is displayed if you entered the code correctly and it applies to the car park in question.

Creating an account to book your parking slot on our website gives you access to a Customer Area listing all your bookings, and where you can change or cancel these bookings. Your account also contains all your invoices.

All your invoices are available in your Customer Area, accessible via the " My account  " tab, under the heading "Recent bookings". They are also attached in PDF format to your order  confirmation email.

Non but there are specific PRM slots in all car parks. They are open to holders of a disability card. These slots are usually located by the entrance and are clearly marked.

Once your order has been confirmed and paid for, you will receive an order confirmation email containing a code. At the car park entrance, enter this code on the access terminal, followed by "OK". The terminal will print a ticket that you must keep until you exit the car park. You must access the car park at the Click&Park terminal, otherwise you will not be able to enter the car park.

No, you do not have to specific slot with your booking, but it guarantees that one will be available in your chosen car park.

 You can book your parking in the car parks P2, P4, P5, P6, P7, P9, G1 and G2 with Click&Park.