Your trip

Step by step, make your trip easier !

How to prepare your flight

Marina Delorme, our customer experience manager, gives you all her tips and best advice to prepare your trip and optimise your time at the airport.

Preparation

Here is some advice to help you to do the right things before you reach the airport to make things go as well as possible.

Arriving in the airport

- Prepare all the documents necessary for your trip before you reach your airline check-in counter, in particular your passport or ID and your plane ticket.

Security Control

Because of reinforced security measures, your passage through security control may differ from what you’ve experienced previously.

Taking off safely

You are now in the boarding area; relax, you can take off in complete safety.

Special requirements

Special requirements :  Persons with certain deficiencies, Persons with implanted medical devices...